Legal
Privacy Policy
Last updated: June 2026
A Simple Note Before We Begin
EasyAirtime.Club exists to help people stay connected.
To provide airtime subscriptions and manage your account, we need to collect and process certain information about you. We believe privacy should be straightforward and understandable, not hidden behind complicated language.
This Privacy Policy explains what information we collect, how we use it, who we share it with, and the choices available to you.
1. Information We Collect
1.1 Information You Provide
When you create an account, join a waitlist, subscribe to a plan, contact us, or participate in promotions, we may collect:
- Full name
- Email address
- Mobile phone number
- Network provider
- Payment information
- Communication preferences
- Support enquiries and correspondence
1.2 Information Collected Automatically
When you use our website or services, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Website usage information
- Session activity
- Referral sources
1.3 Information From Third Parties
We may receive information from payment service providers, airtime and telecommunications partners, identity verification services, and analytics providers.
2. How We Use Your Information
2.1 Providing Our Services
We use information to create and manage accounts, process subscriptions, deliver airtime, manage recurring payments, and provide customer support.
2.2 Improving EasyAirtime.Club
We may use information to improve platform performance, develop new features, understand customer behaviour, and monitor service reliability.
2.3 Communications
We may contact you regarding account activity, airtime delivery notifications, subscription renewals, service updates, and security alerts.
2.4 Marketing Communications
Where permitted by law, we may send product announcements, offers and promotions, and club updates.
You may unsubscribe from marketing communications at any time.
4. Data Security
4.1 Security Measures
We implement reasonable technical and organisational safeguards designed to protect personal information from unauthorised access, loss, misuse, alteration, and disclosure.
4.2 Security Limitations
No internet-based service can guarantee absolute security. While we take reasonable precautions, use of the service remains at your own risk.
5. Data Retention
5.1 Retention Period
We retain personal information only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
5.2 Deletion Requests
Where legally permissible, users may request deletion of personal information.
Certain information may be retained where required by law or for legitimate business purposes.
6. Your Rights
You may request access to personal information we hold about you, correction of inaccurate or incomplete information, deletion where applicable, and objection to certain forms of processing.
Where processing relies on consent, you may withdraw consent at any time.
7. POPIA Compliance
EasyAirtime.Club processes personal information in accordance with the Protection of Personal Information Act, 2013 ("POPIA").
Under POPIA you have rights relating to access, correction, deletion, objection to processing, and complaints regarding data handling.
Complaints may also be directed to the Information Regulator of South Africa.
9. Children's Privacy
EasyAirtime.Club is not directed at children under the age of 18.
We do not knowingly collect personal information from children without appropriate parental or guardian consent.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Updated versions will be published on this page and become effective upon publication unless otherwise stated.
11. Contact Us
If you have questions regarding this Privacy Policy, please contact:
EasyAirtime.Club
South Africa